Frequently Asked Questions

Dynetch Library is an online platform that provides access to over 200 textbooks and educational resources. Our mission is to help students achieve academic success by making quality educational materials accessible through a subscription model.

We offer a monthly subscription for 2000 XAF that gives you unlimited access to our entire library of textbooks and educational resources. The subscription automatically renews each month, but you can cancel at any time.

Our library covers a wide range of academic subjects including Mathematics, Sciences, Literature, History, Business, Computer Science, and more. We continuously add new titles to ensure our collection meets the needs of students across various disciplines.

Creating an account is simple. Click on the "Sign Up" button on our website, fill in your details including your name, email address, and create a password. You'll also need to provide your mobile money number for payment processing.

We currently accept payments through mobile money services. During signup, you'll be asked to provide your mobile money number, which will be used for all subscription payments.

Yes, you can cancel your subscription at any time. After cancellation, you'll continue to have access until the end of your current billing period and no cash back. Once your subscription ends, you'll revert to a free account with limited access.

If you forget your password, click on the "Forgot Password" link on the login page. You'll receive an email with instructions to reset your password.

No, downloading books is not permitted. All content must be accessed through our online reading platform. This policy protects the intellectual property rights of authors and publishers.

Once you have an active subscription, you can browse our library and click on any book to start reading. Our online reader works on computers, tablets, and smartphones with an internet connection.

Account sharing is not permitted. Each subscription is intended for use by a single individual. We monitor account activity, and if we detect suspicious sharing, we may suspend or terminate the account.

With an active subscription, you have unlimited access to our entire library. You can read as many books as you want, with no restrictions.

To become an author, you need to create an author account by clicking on the "Become an Author" link on our website. You'll need to provide some basic information about yourself and agree to our author terms and conditions.

We accept educational materials including textbooks, study guides, research papers, and educational content in PDF or HTML format. All content must be original or you must have the necessary rights to publish it.

• Textbooks and educational guides
• Study materials and course notes
• Research papers and academic articles
• Educational workbooks and practice materials

We use a fair two-part system to calculate author royalties:

Final Calculation: Your Monthly Share = (Time-Decay Share × 40%) + (Engagement Share × 60%)

Royalty payments are processed monthly, typically within 30 days after the end of each calendar month. We have a minimum payout threshold of $50 (or equivalent in local currency).

Payments are made through mobile money or bank transfer, depending on your preference and location. You can set up your payment method in your author dashboard.

When submitting content, please ensure:

• You own the rights to the content or have permission to publish it
• Content is in PDF or HTML format
• Files are under 20MB in size
• Content is educational and appropriate for our audience
• You provide an accurate title and description
• You select the appropriate content type (freemium or paid)

Yes, you can publish content that you've published elsewhere, provided you retain the rights to do so. However, we ask that you disclose if the content is available on other platforms.

If you have exclusive publishing agreements with other platforms, please ensure publishing with us doesn't violate those agreements.

As an author, you have access to a dedicated dashboard where you can:

• View detailed metrics on your content performance
• Track monthly views, unique readers, and engagement
• See your time-decay points and engagement points
• Monitor your projected and actual earnings
• Access historical data for previous months

You can access your author dashboard after logging into your account.

We provide several forms of support for our authors:

• Detailed author guides and documentation
• Regular reporting on content performance
• Marketing promotion for high-quality content
• Technical support for content upload issues
• Payment and royalty calculation assistance
• Dedicated email support for author-specific queries

We take your privacy seriously. We use industry-standard security measures to protect your personal information. Your data is encrypted and stored securely. We do not share your personal information with third parties.

We collect basic account information (name, email), your mobile money number for payments, and reading activity to enhance your experience. We do not collect unnecessary personal data.

Yes, you can request account deletion at any time by contacting our support team. Upon deletion, we will remove your personal information from our systems, though we may retain some data as required by law or for legitimate business purposes.

Our platform works on all modern web browsers on computers, tablets, and smartphones. For the best experience, we recommend using the latest versions of Chrome, Firefox, Safari, or Edge.

If you're experiencing technical issues, try refreshing the page, clearing your browser cache, or trying a different browser. If problems persist, contact our support team with details about the issue.

Currently, we don't have a dedicated mobile app, but our website is fully optimized for mobile browsers. You can access Dynetch Library from any device with an internet connection.